Coding Practices for LibQUAL+® Open-Ended Comments
<b>Objective</b> – This paper presents the results of a study of libraries’ practices for coding open-ended comments collected through LibQUAL+® surveys and suggests practical steps for facilitating this qualitative analysis. <br><b>Methods</b> – In the fall of 2009, su...
Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
University of Alberta
2013-06-01
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Series: | Evidence Based Library and Information Practice |
Subjects: | |
Online Access: | http://ejournals.library.ualberta.ca/index.php/EBLIP/article/view/19648/15251 |