Coding Practices for LibQUAL+® Open-Ended Comments

<b>Objective</b> – This paper presents the results of a study of libraries’ practices for coding open-ended comments collected through LibQUAL+® surveys and suggests practical steps for facilitating this qualitative analysis. <br><b>Methods</b> – In the fall of 2009, su...

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Bibliographic Details
Main Authors: Karen Neurohr, Eric Ackermann, Daniel P. O'Mahony, Lynda S. White
Format: Article
Language:English
Published: University of Alberta 2013-06-01
Series:Evidence Based Library and Information Practice
Subjects:
Online Access:http://ejournals.library.ualberta.ca/index.php/EBLIP/article/view/19648/15251