The Development of a Formative and a Reflective Scale for the Assessment of On-Line Store Usability
In usability research, difference between formative and reflective measurement models for the assessment of latent variables has been ignored largely. As a consequence, many usability scales are misspecified. This might result in reduced scale validity because of the elimination of important usabili...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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International Institute of Informatics and Cybernetics
2008-10-01
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| Series: | Journal of Systemics, Cybernetics and Informatics |
| Online Access: | http://www.iiisci.org/Journal/CV$/sci/pdfs/I683FS.pdf
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