Intellectual capital: Evidence from banking industry

This paper investigates different components on intellectual capital including human capital, structural capital and customer capital in banking industry in city of Salmas, Iran. The study uses the questionnaire developed by Bontis (1998) [Bontis, N. (1998). Intellectual capital: an exploratory stud...

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Bibliographic Details
Main Authors: Somayeh Boostani, Shabnam Fotovvat, Karam Safari
Format: Article
Language:English
Published: Growing Science 2014-09-01
Series:Management Science Letters
Subjects:
Online Access:http://www.growingscience.com/msl/Vol4/msl_2014_245.pdf