Examining factors that boost intention and loyalty to use Fintech post-COVID-19 lockdown as a new normal behavior
This study predicts factors affecting the tendency to use financial technology (Fintech) services post-COVID-19 lockdown as a new normal behavior. Fintech services have boosted the number of users during the COVID-19 lockdown. However, to maintain the loyal behavior of consumers after usage, firms n...
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| Format: | Article |
| Language: | English |
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Elsevier
2021-08-01
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| Series: | Heliyon |
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| Online Access: | http://www.sciencedirect.com/science/article/pii/S2405844021019241 |