Experience quality dimensions and customer perceptions: A case study of guesthouses in Ghana.
This study focused on guesthouses and aimed to examine the dimensions of experience quality, determine customers’ perceptions of experience quality and investigate various relationships: between the experience quality dimensions and experience quality; between experience quality and satisfaction; a...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
AfricaJournals
2016-08-01
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| Series: | African Journal of Hospitality, Tourism and Leisure |
| Subjects: | |
| Online Access: | http://www.ajhtl.com/uploads/7/1/6/3/7163688/article_3_vol_5__4_.pdf |