An Investigation of Business Process Maturity: Report on Croatian Companies

Background: Nowadays, organizations try to improve their performance by focusing on the business process orientation (BPO) perspective. This perspective views companies as a mixture of unified business processes. A few methodologies can be used for analysing BPO maturity state. The maturity model sh...

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Bibliographic Details
Main Author: Glavan Ljubica Milanović
Format: Article
Language:English
Published: Sciendo 2020-10-01
Series:Business Systems Research
Subjects:
m15
m21
Online Access:https://doi.org/10.2478/bsrj-2020-0022