Business Client Segmentation in Banking Using Self-Organizing Maps

Segmentation in banking for the business client market is traditionally based on size measured in terms of income and the number of employees, and on statistical clustering methods (e.g. hierarchical clustering, k-means). The goal of the paper is to demonstrate that self-organizing maps (SOM) effect...

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Bibliographic Details
Main Authors: Bach Mirjana Pejić, Juković Sandro, Dumičić Ksenija, Šarlija Nataša
Format: Article
Language:English
Published: Sciendo 2014-11-01
Series:South East European Journal of Economics and Business
Subjects:
Online Access:https://doi.org/10.2478/jeb-2013-0007