Business process improvement by means of Big Data based Decision Support Systems: a case study on Call Centers
Big Data is a rapidly evolving and maturing field which places significant data storage and processing power at our disposal. To take advantage of this power, we need to create new means of collecting and processing large volumes of data at high speed. Meanwhile, as companies and organizations, suc...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
SciKA
2015-01-01
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| Series: | International Journal of Information Systems and Project Management |
| Subjects: | |
| Online Access: |
http://www.sciencesphere.org/ijispm/archive/ijispm-030101.pdf
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