House Staff Communication Training and Patient Experience Scores
Objective: To assess whether communication training for house staff via role-playing exercises (1) is well received and (2) improves patient experience scores in house staff clinics. Methods: We conducted a pre–post study in which the house staff for 3 adult hospital departments participated in comm...
Main Authors: | , , , , , , , , , , , , , , |
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Format: | Article |
Language: | English |
Published: |
SAGE Publishing
2017-03-01
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Series: | Journal of Patient Experience |
Online Access: | https://doi.org/10.1177/2374373517694533 |