Pengaruh Service Quality terhadap Customer Satisfaction Pada PT. Bank Jateng KCP Cepu
This research has a purpose to know the implementation of Service Quality, to know the Customer Satisfaction at PT. Bank Jateng KCP Cepu. In this study population consists of 1.000 customer satisfaction with a sample of 286 using Incidental sampling technique. Data were taken by questionnaire, obser...
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| Format: | Article |
| Language: | Indonesian |
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Universitas PGRI Madiun
2018-01-01
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| Series: | EQUILIBRIUM: Jurnal Ilmiah Ekonomi dan Pembelajarannya |
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| Online Access: | http://e-journal.unipma.ac.id/index.php/equilibrium/article/view/2189 |