The impact of loyalty to the reaction of consumers in situation of lack of supplies

In the conditions of growing competition, retail companies seek to minimize the efforts of consumers in the purchase process. In addition to the affordable price offer, one of the main demands placed upon them refers to the provision of adequate levels of product availability. However, the out-of-st...

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Bibliographic Details
Main Authors: Kovač-Žnideršić Ružica, Grubor Aleksandar, Milićević Nikola, Leković Ksenija
Format: Article
Language:English
Published: Srpsko udruženje za marketing 2014-01-01
Series:Marketing (Beograd. 1991)
Subjects:
Online Access:http://scindeks-clanci.ceon.rs/data/pdf/0354-3471/2014/0354-34711404282K.pdf