Performance evaluation methods in the hotel industry

This paper aims to contribute to increasing knowledge of performance evaluation methods used by the hotel industry, analysing whether there is a link between hotel characteristics and evaluation methods used. To achieve this goal we conducted surveys and interviews with financial officers of 275...

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Bibliographic Details
Main Authors: Catarina Rosa Nunes, Maria João Cardoso Vieira Machado
Format: Article
Language:English
Published: University of the Algarve - ESGHT - CIEO 2014-01-01
Series:Tourism & Management Studies
Subjects:
Online Access:https://tmstudies.net/index.php/ectms/article/view/643/1146