Opening black boxes of disruptive innovations: controversies involving Uber in Belo Horizonte / abrindo caixas-pretas das inovações disruptivas: controvérsias envolvendo a Uber em Belo Horizonte

Opening black boxes of disruptive innovations: controversies involving Uber in Belo Horizonte / abrindo caixas-pretas das inovações disruptivas: controvérsias envolvendo a Uber em Belo Horizonte

Purpose: This article aims to understand the controversies present from the insertion of a disruptive technology in a new business model, Uber, in the urban mobility market of Belo Horizonte-MG. Originality/value: The actor-network theory allows us to describe innovation as technical and social...

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Bibliographic Details
Main Authors: Kelly C. Vieira, André L. Paiva, Valderí C. Alcântara, Daniel C. Rezende
Format: Article
Language:Spanish
Published: Universidade Presbiteriana Mackenzie 2020-06-01
Series:RAM. Revista de Administração Mackenzie
Subjects:
cartography of controversies
sharing economy
actor-network theory
technology and society
enactment
cartografia das controvérsias
economia de compartilhamento
teoria ator-rede
tecnologia e sociedade
enactar
Online Access:https://www.scielo.br/j/ram/a/PcTmtZRkpJQGz6bBsx3K5vJ/?lang=en

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https://www.scielo.br/j/ram/a/PcTmtZRkpJQGz6bBsx3K5vJ/?lang=en

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