Patient waiting time and satisfaction in GP clinic at a tertiary hospital in Thailand
This study aims to investigate patient waiting time in General Practice Clinic and identify the main cause of the problem through patient satisfaction survey. 9,232 Patients were randomly observed and quantitative data such as arrival time and waiting time were recorded. Other 1,200 patients were ra...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
EDP Sciences
2018-01-01
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| Series: | MATEC Web of Conferences |
| Online Access: | https://www.matec-conferences.org/articles/matecconf/pdf/2018/51/matecconf_iceast2018_01034.pdf |