A Maturity Model for Higher Education Institutions
The adoption of business process improvement strategies is currently a concern of most organizations. The quest for the benefits of this improvement on resource optimization and the responsiveness of the organizations has raised several proposals for process improvement methodologies. These approac...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Research Centre in Tourism, Sustainability and Well-being - CinTurs
2013-03-01
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Series: | Journal of Spatial and Organizational Dynamics |
Subjects: | |
Online Access: | http://www.cieo.pt/journal/J_1/article2.pdf |