Public Library Clients Prefer Formal Classes for Initial Training on Library’s Online Resources and Informal, On-Demand Assistance for Further Training

Public Library Clients Prefer Formal Classes for Initial Training on Library’s Online Resources and Informal, On-Demand Assistance for Further Training

Abstract Objective – To discover public library clients’ needs and preferences for modes of training on the use of the Internet and the libraries’ online resources and to apply these findings to improve training offered by public library staff. Design – Multiple exploratory case study....

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Bibliographic Details
Main Author: Diana K. Wakimoto
Format: Article
Language:English
Published: University of Alberta 2012-03-01
Series:Evidence Based Library and Information Practice
Subjects:
evidence summary
public librarianship
Online Access:https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/11694

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