Public Library Clients Prefer Formal Classes for Initial Training on Library’s Online Resources and Informal, On-Demand Assistance for Further Training
Abstract Objective – To discover public library clients’ needs and preferences for modes of training on the use of the Internet and the libraries’ online resources and to apply these findings to improve training offered by public library staff. Design – Multiple exploratory case study....
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| Format: | Article |
| Language: | English |
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University of Alberta
2012-03-01
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| Series: | Evidence Based Library and Information Practice |
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| Online Access: | https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/11694 |