PENGARUH REPUTASI KLINIK DOKTER GIGI TERHADAP REKOMENDASI DAN LOYALITAS PASIEN
The purpose of this paper is to highlight the influence reputation of dental clinic to recommendations and patient loyalty..The objectives of this research was : (a) the positive effect of perceived value to customer satisfaction, (b) the positive effect of customer satisfaction to loyalty, (c) the...
| Main Author: | |
|---|---|
| Format: | Article |
| Language: | Indonesian |
| Published: |
Universitas Trisakti
2015-03-01
|
| Series: | Jurnal Manajemen dan Pemasaran Jasa |
| Online Access: | http://www.trijurnal.lemlit.trisakti.ac.id/index.php/jasa/article/view/1407 |