Evaluation of Patient Experience During Virtual and In-Person Urgent Care Visits: Time and Cost Analysis

Urgent care (UC) is one of the fastest growing venues of health care delivery for nonemergent conditions. This study compared the patient experience during virtual and in-person urgent care visits. We conducted a cross-sectional study of patients with the same diagnosis during Virtual Urgent Care (V...

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Bibliographic Details
Main Authors: Saif Khairat PhD, MPH, Xi Lin MS, Songzi Liu MSIS, Zhaohui Man MSIS, Tanzila Zaman PSM, Barbara Edson RN, MBA, Robert Gianforcaro DO, FAAFP
Format: Article
Language:English
Published: SAGE Publishing 2021-01-01
Series:Journal of Patient Experience
Online Access:https://doi.org/10.1177/2374373520981487