The relationship between website design and positive eWOM intention: testing mediator and moderator effect

Electronic word of mouth (eWOM) has paid attention to the phenomenon of marketing strategy because of the power of online comments to behavioural consequences. The key challenge for scholars and practitioners is to explore why consumers would like to give positive reviews of products and service. H...

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Bibliographic Details
Main Authors: Quyen Phu Thi Phan, Michal Pilík
Format: Article
Language:English
Published: Vilnius Gediminas Technical University 2018-10-01
Series:Journal of Business Economics and Management
Subjects:
Online Access:https://journals.vgtu.lt/index.php/JBEM/article/view/5690