Analysis of the Variables that Affect Bookstore Customer Satisfaction

Competition, which becomes more widespread, complex, and intense, drives companies to must be able to see the various opportunities that exist and to identify strategies for creating customer satisfaction. As an example of a company must be able to produce products with good quality, reasonable pric...

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Bibliographic Details
Main Authors: Elis Ratna Wulan, Uus Ahmad Husaeni
Format: Article
Language:English
Published: Universitas Islam Negeri Sunan Gunung Djati Bandung 2016-02-01
Series:International Journal of Nusantara Islam
Subjects:
Online Access:http://journal.uinsgd.ac.id/index.php/ijni/article/view/484