Designing reverse logistics network in an omni-channel environment in Asia
Background: Omni-channel retailers have been growing globally to connect with customers anywhere and thus blurring the line between online web store and the physical store to deliver a seamless customer experience. The complexities of reverse logistics in Omni-channel firms due to multiple product r...
Main Authors: | Alvin Ang, Albert Tan |
---|---|
Format: | Article |
Language: | English |
Published: |
Poznań School of Logistics
2018-12-01
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Series: | LogForum |
Subjects: | |
Online Access: | http://www.logforum.net/vol14/issue4/no7/14_4_7_18.pdf |
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