Designing reverse logistics network in an omni-channel environment in Asia

Background: Omni-channel retailers have been growing globally to connect with customers anywhere and thus blurring the line between online web store and the physical store to deliver a seamless customer experience. The complexities of reverse logistics in Omni-channel firms due to multiple product r...

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Bibliographic Details
Main Authors: Alvin Ang, Albert Tan
Format: Article
Language:English
Published: Poznań School of Logistics 2018-12-01
Series:LogForum
Subjects:
Online Access:http://www.logforum.net/vol14/issue4/no7/14_4_7_18.pdf