Satisfaction of Hypertension Patients Reviewed from Dimension Assurance at Community Health Center

Patient satisfaction in health care is a reflection of the quality of service provided. Assurance service quality includes knowledge, ability, friendliness, courtesy, and trustworthiness. If Assurance is not implemented properly, it will cause problems so that it can affect patient satisfaction. The...

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Bibliographic Details
Main Authors: Nerissa Nasriza, Herbert Wau
Format: Article
Language:Indonesian
Published: Universitas Muhammadiyah Yogyakarta 2019-08-01
Series:JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit)
Subjects:
Online Access:http://journal.umy.ac.id/index.php/mrs/article/view/6921