Satisfaction of Hypertension Patients Reviewed from Dimension Assurance at Community Health Center
Patient satisfaction in health care is a reflection of the quality of service provided. Assurance service quality includes knowledge, ability, friendliness, courtesy, and trustworthiness. If Assurance is not implemented properly, it will cause problems so that it can affect patient satisfaction. The...
Main Authors: | , |
---|---|
Format: | Article |
Language: | Indonesian |
Published: |
Universitas Muhammadiyah Yogyakarta
2019-08-01
|
Series: | JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) |
Subjects: | |
Online Access: | http://journal.umy.ac.id/index.php/mrs/article/view/6921 |