Perception of Service Quality: Voices of Guests and Lodge Managers in Vhembe District Municipality of South Africa.
Over the past decade the proliferation of lodging establishments in Vhembe District Municipality of South Africa, has intensified competition within the sector, which is threatening the survival of many of the businesses. As a result, lodging establishment businesses are continuously searching for s...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
AfricaJournals
2018-01-01
|
| Series: | African Journal of Hospitality, Tourism and Leisure |
| Subjects: | |
| Online Access: | https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_4_vol_7__1__2018.pdf |