Awareness associated to quality management system in three Colombian´s public organizations of the public sector
Quality management systems are tools that enable organizations to improve the services and user satisfaction; to achieve this requires people should be aware of their contribution to achieving the quality goals, but this aspect has been little studied. This research analyzes the people awareness abo...
| Main Authors: | , , |
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| Format: | Article |
| Language: | Spanish |
| Published: |
Universidad Santo Tomás
2015-01-01
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| Series: | Signos |
| Subjects: | |
| Online Access: | https://revistas.usantotomas.edu.co/index.php/signos/article/view/3508 |