Process Performance Measurement for E-Government: A Case Scenario from the German Ministerial Administration

Process Performance Measurement for E-Government: A Case Scenario from the German Ministerial Administration

During the last years, the realization of the E-Government driven benefits was in the center of interest at various public administrations. The article at hand outlines a process driven approach for the evaluation of technology-based performance impacts. From the German perspective, existing concept...

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Bibliographic Details
Main Authors: Oliver Thomas, Christian Seel
Format: Article
Language:English
Published: International Institute of Informatics and Cybernetics 2007-06-01
Series:Journal of Systemics, Cybernetics and Informatics
Subjects:
Public Administration
Electronic Government
Process Performance
Business Process Management
Performance Indicators and Ratios
Online Access:http://www.iiisci.org/Journal/CV$/sci/pdfs/P179261.pdf
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spelling doaj-8b94dbbfb92e4b358aa37a6bb4afc3d52020-11-25T02:23:56ZengInternational Institute of Informatics and CyberneticsJournal of Systemics, Cybernetics and Informatics1690-45242007-06-01532329Process Performance Measurement for E-Government: A Case Scenario from the German Ministerial AdministrationOliver Thomas0Christian Seel1 Institute for Information Systems (IWi) at the German Research Center for Artificial Intelligence (DFKI), Saarland University Stuhlsatzenhausweg 3, Building D3 2, 66123 Saarbrücken (Germany) Institute for Information Systems (IWi) at the German Research Center for Artificial Intelligence (DFKI), Saarland University Stuhlsatzenhausweg 3, Building D3 2, 66123 Saarbrücken (Germany) During the last years, the realization of the E-Government driven benefits was in the center of interest at various public administrations. The article at hand outlines a process driven approach for the evaluation of technology-based performance impacts. From the German perspective, existing concepts of performance evaluation are concretized for the case scenario of the German Plan Approval Procedures.http://www.iiisci.org/Journal/CV$/sci/pdfs/P179261.pdf Public AdministrationElectronic GovernmentProcess PerformanceBusiness Process ManagementPerformance Indicators and Ratios
collection DOAJ
language English
format Article
sources DOAJ
author Oliver Thomas
Christian Seel
spellingShingle Oliver Thomas
Christian Seel
Process Performance Measurement for E-Government: A Case Scenario from the German Ministerial Administration
Journal of Systemics, Cybernetics and Informatics
Public Administration
Electronic Government
Process Performance
Business Process Management
Performance Indicators and Ratios
author_facet Oliver Thomas
Christian Seel
author_sort Oliver Thomas
title Process Performance Measurement for E-Government: A Case Scenario from the German Ministerial Administration
title_short Process Performance Measurement for E-Government: A Case Scenario from the German Ministerial Administration
title_full Process Performance Measurement for E-Government: A Case Scenario from the German Ministerial Administration
title_fullStr Process Performance Measurement for E-Government: A Case Scenario from the German Ministerial Administration
title_full_unstemmed Process Performance Measurement for E-Government: A Case Scenario from the German Ministerial Administration
title_sort process performance measurement for e-government: a case scenario from the german ministerial administration
publisher International Institute of Informatics and Cybernetics
series Journal of Systemics, Cybernetics and Informatics
issn 1690-4524
publishDate 2007-06-01
description During the last years, the realization of the E-Government driven benefits was in the center of interest at various public administrations. The article at hand outlines a process driven approach for the evaluation of technology-based performance impacts. From the German perspective, existing concepts of performance evaluation are concretized for the case scenario of the German Plan Approval Procedures.
topic Public Administration
Electronic Government
Process Performance
Business Process Management
Performance Indicators and Ratios
url http://www.iiisci.org/Journal/CV$/sci/pdfs/P179261.pdf
work_keys_str_mv AT oliverthomas processperformancemeasurementforegovernmentacasescenariofromthegermanministerialadministration
AT christianseel processperformancemeasurementforegovernmentacasescenariofromthegermanministerialadministration
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