Process Performance Measurement for E-Government: A Case Scenario from the German Ministerial Administration
During the last years, the realization of the E-Government driven benefits was in the center of interest at various public administrations. The article at hand outlines a process driven approach for the evaluation of technology-based performance impacts. From the German perspective, existing concept...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
International Institute of Informatics and Cybernetics
2007-06-01
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| Series: | Journal of Systemics, Cybernetics and Informatics |
| Subjects: | |
| Online Access: | http://www.iiisci.org/Journal/CV$/sci/pdfs/P179261.pdf
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