Analisis Kelayakan Investasi Perbaikan Kualitas Pelayanan Di AJB Bumi Putera 1912 Cabang Sidoarjo
Customer satisfaction is the main thing that must be considered by every company, both service and production, so customers do not switch keperusahaan competitors, and customer satisfaction always changing according to the era or the era of human development. In terms of customer satisfaction that t...
Main Authors: | Yustina Ngatilah, C. Indri Parwati |
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Format: | Article |
Language: | English |
Published: |
Jurusan Teknik Industri, Fakultas Teknik Universitas Muhammadiyah Malang
2012-02-01
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Series: | Jurnal Teknik Industri |
Online Access: | http://ejournal.umm.ac.id/index.php/industri/article/view/550 |
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