Taxonomy of students' satisfaction of service quality provided in Academic Affairs and Postgraduate Management Section of University of Bojnord
Background and Objective:The first major step in improving service quality is to recognize customers’ expectations and perceptions of service quality and to determine service quality gaps and then adopt the necessary strategies to reduce gaps and provide feedback. In this case, not only is the prior...
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| Format: | Article |
| Language: | fas |
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Shahid Rajaee Teacher Training University (SRTTU)
2019-12-01
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| Series: | Fanāvarī-i āmūzish |
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| Online Access: | https://jte.sru.ac.ir/article_940_fa62b362741927fcd8609b5570af2f85.pdf |