Dining experience in the restaurant: theoretical and empirical delimitation for two types of establishment

Objective The aim of this work is to build a multidimensional construct that gathers all the aspects that customers evaluate at the restaurant, and that receives the name of dining experience based on the theoretical conceptualization. Methodology Two subsamples (70 customers of fine restaurant...

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Bibliographic Details
Main Authors: Mª Eugenia Rodríguez López, Juan Miguel Alcántara Pilar, Álvaro José Rojas Lamorena
Format: Article
Language:English
Published: Universidad del País Vasco (UPV/EHU) 2020-01-01
Series:Management Letters/Cuadernos de Gestión
Subjects:
Online Access:http://www.ehu.eus/cuadernosdegestion/revista/en/published-issues/articulo?year=2020&vol=20&num=1&o=8