The Main Approaches to Using the Concept of Trust-Based Marketing in Trade Enterprises
The concept of trust and the main factors affecting it are analyzed. The essence of trust-based marketing and its tasks, the main strategies of building trust to an organization from the clients’ side are considered. The CRM system has been explored as a tool for managing customer relationships, and...
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Altezoro s.r.o. (Slovak Republic) and Publishing Center "Dialog" (Ukraine)
2017-12-01
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Series: | Traektoriâ Nauki |
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Online Access: | http://pathofscience.org/index.php/ps/article/view/437/472 |
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doaj-890530b19045461e92dd7e786d3944582020-11-25T01:08:49ZengAltezoro s.r.o. (Slovak Republic) and Publishing Center "Dialog" (Ukraine)Traektoriâ Nauki2413-90092017-12-013124023402910.22178/pos.29-9The Main Approaches to Using the Concept of Trust-Based Marketing in Trade EnterprisesAlbina Basova0Kharkiv Institute of Trade and Economics of Kyiv National University of Trade and EconomicsThe concept of trust and the main factors affecting it are analyzed. The essence of trust-based marketing and its tasks, the main strategies of building trust to an organization from the clients’ side are considered. The CRM system has been explored as a tool for managing customer relationships, and contemporary marketing technologies such as crowdsourcing and collaboration that develop trust are considered.http://pathofscience.org/index.php/ps/article/view/437/472trust-based marketingtrade organizationrelationship with clientscrowdsourcingcollaboration |
collection |
DOAJ |
language |
English |
format |
Article |
sources |
DOAJ |
author |
Albina Basova |
spellingShingle |
Albina Basova The Main Approaches to Using the Concept of Trust-Based Marketing in Trade Enterprises Traektoriâ Nauki trust-based marketing trade organization relationship with clients crowdsourcing collaboration |
author_facet |
Albina Basova |
author_sort |
Albina Basova |
title |
The Main Approaches to Using the Concept of Trust-Based Marketing in Trade Enterprises |
title_short |
The Main Approaches to Using the Concept of Trust-Based Marketing in Trade Enterprises |
title_full |
The Main Approaches to Using the Concept of Trust-Based Marketing in Trade Enterprises |
title_fullStr |
The Main Approaches to Using the Concept of Trust-Based Marketing in Trade Enterprises |
title_full_unstemmed |
The Main Approaches to Using the Concept of Trust-Based Marketing in Trade Enterprises |
title_sort |
main approaches to using the concept of trust-based marketing in trade enterprises |
publisher |
Altezoro s.r.o. (Slovak Republic) and Publishing Center "Dialog" (Ukraine) |
series |
Traektoriâ Nauki |
issn |
2413-9009 |
publishDate |
2017-12-01 |
description |
The concept of trust and the main factors affecting it are analyzed. The essence of trust-based marketing and its tasks, the main strategies of building trust to an organization from the clients’ side are considered. The CRM system has been explored as a tool for managing customer relationships, and contemporary marketing technologies such as crowdsourcing and collaboration that develop trust are considered. |
topic |
trust-based marketing trade organization relationship with clients crowdsourcing collaboration |
url |
http://pathofscience.org/index.php/ps/article/view/437/472 |
work_keys_str_mv |
AT albinabasova themainapproachestousingtheconceptoftrustbasedmarketingintradeenterprises AT albinabasova mainapproachestousingtheconceptoftrustbasedmarketingintradeenterprises |
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1725181461395406848 |