Determinants of Automated Teller Machine Usage in Lagos State, Nigeria
Research has shown that ATMs provide an extremely useful service to customers but the machine is characterized by several service quality inadequacies, and at times it can be very frustrating to use. Consequently, this study investigated socio-demographic factors and service quality dimensions as de...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Sciendo
2018-12-01
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| Series: | Acta Universitatis Sapientiae: Economics and Business |
| Subjects: | |
| Online Access: | https://doi.org/10.1515/eb-2018-0005 |