The Ethical Judgment and Moral Reaction to the Product-Harm Crisis: Theoretical Model and Empirical Research

Based on the dual-process theory of ethical judgment, a research model is proposed for examining consumers’ moral reactions to a product-harm crisis. A national-wide survey was conducted with 801 respondents in China. The results of this study indicate that consumers will react to a product-harm cri...

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Bibliographic Details
Main Authors: Dong Lu, Yide Liu, Hongfeng Zhang, Ivan K. W. Lai
Format: Article
Language:English
Published: MDPI AG 2016-07-01
Series:Sustainability
Subjects:
Online Access:http://www.mdpi.com/2071-1050/8/7/626