Predicting Customer Turnover Using Recursive Neural Networks
The most valuable asset for a company is its customers’ base. As a result, customer relationship management (CRM) is an important task that drives companies. By identifying and understanding the valuable customer segments, appropriate marketing strategies can be used to enhance customer satisfaction...
Main Authors: | Abdullah Jafari Chashmi, Vahid Rahmati, Behrouz Rezasoroush, Masumeh Motevalli Alamoti, Mohsen Askari, Faezeh Heydari Khalili |
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Format: | Article |
Language: | English |
Published: |
Hindawi-Wiley
2021-01-01
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Series: | Wireless Communications and Mobile Computing |
Online Access: | http://dx.doi.org/10.1155/2021/6623052 |
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