A Holistic Quality Evaluation, Selection and Improvement Approach driven by Multilevel Goals and Strategies
Organizations should establish business goals and check for their achievement in a systematic and disciplined way. In order to know if a business goal is achieved, it should be necessary to consider information need goals that also can require satisfying measurement and evaluation goals at operatio...
Main Authors: | Belen Rivera, Pablo Becker, Fernanda Papa, Luis Olsina |
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Format: | Article |
Language: | English |
Published: |
Centro Latinoamericano de Estudios en Informática
2016-12-01
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Series: | CLEI Electronic Journal |
Subjects: | |
Online Access: | http://www.clei.org/cleiej-beta/index.php/cleiej/article/view/427 |
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