A Holistic Quality Evaluation, Selection and Improvement Approach driven by Multilevel Goals and Strategies

Organizations should establish business goals and check for their achievement in a systematic and disciplined way. In order to know if a business goal is achieved, it should be necessary to consider information need goals that also can require satisfying measurement and evaluation goals at operatio...

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Bibliographic Details
Main Authors: Belen Rivera, Pablo Becker, Fernanda Papa, Luis Olsina
Format: Article
Language:English
Published: Centro Latinoamericano de Estudios en Informática 2016-12-01
Series:CLEI Electronic Journal
Subjects:
Online Access:http://www.clei.org/cleiej-beta/index.php/cleiej/article/view/427