A Model for ITSM Software Selection using Fuzzy TOPSIS Approach
Nowadays a growing number of implementing informationtechnology service management (ITSM) frameworks proves the trends toimprove the IT services and processes in organizations. In order toimplement an ITSM projects successfully in an organization, it isessential to select a suitable ITSM solution. E...
| Main Authors: | , , , |
|---|---|
| Format: | Article |
| Language: | fas |
| Published: |
University of Tehran
2013-12-01
|
| Series: | Journal of Information Technology Management |
| Subjects: | |
| Online Access: | https://jitm.ut.ac.ir/article_36056_771f9eac16277f4701d146b261f4e104.pdf |