The Influence of Personal Factors of the Patient, Doctor, Payment Method and Type of Class to the Quality and Satisfaction of Inpatient Care Services in Dr. Moewardi Hospital Surakarta

Background: The quality of hospital care is an important element in the implementation of healthcare service. The quality which is perceived is an assessment and a form of evaluation of healthcare users. Improvement on healthcare service is continually conducted to enhance the quality of service...

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Bibliographic Details
Main Authors: Prima Soultoni Akbar, Rita Benya Adriani, Bhisma Murti
Format: Article
Language:English
Published: Masters Program in Public Health, Universitas Sebelas Maret 2017-01-01
Series:Journal of Health Policy and Management
Subjects:
Online Access:http://thejhpm.com/index.php?journal=thejhpm&page=article&op=view&path%5B%5D=20&path%5B%5D=pdf