The Influence of Personal Factors of the Patient, Doctor, Payment Method and Type of Class to the Quality and Satisfaction of Inpatient Care Services in Dr. Moewardi Hospital Surakarta
Background: The quality of hospital care is an important element in the implementation of healthcare service. The quality which is perceived is an assessment and a form of evaluation of healthcare users. Improvement on healthcare service is continually conducted to enhance the quality of service...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Masters Program in Public Health, Universitas Sebelas Maret
2017-01-01
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Series: | Journal of Health Policy and Management |
Subjects: | |
Online Access: | http://thejhpm.com/index.php?journal=thejhpm&page=article&op=view&path%5B%5D=20&path%5B%5D=pdf |