Examining how logistics service providers\' adaptability impacts logistics outsourcing performance, customers\' satisfaction and loyalty
Background: This article examines the adaptability of logistics services providers (LSPs), which has been relatively rarely tackled in the literature on supply chain management. We examined the impacts of LSPs' adaptability on logistics outsourcing performance, as well as on satisfaction and...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Poznań School of Logistics
2018-12-01
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| Series: | LogForum |
| Subjects: | |
| Online Access: | http://www.logforum.net/vol14/issue4/no2/14_4_2_18.pdf |