Contracts, trust and information systems innovation
This paper discusses the use of contracts as the prevailing coordination mechanism in IS innovation processes in which an external provider is appointed. Drawing from a theoretical framework founded on systems theory, structuration theory and neo-institutionalism, this paper argues that IS innovatio...
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| Format: | Article |
| Language: | English |
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Fundação Getulio Vargas, Escola Brasileira de Administração Pública e de Empresas
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| Series: | Cadernos EBAPE.BR |
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| Online Access: | http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1679-39512010000200009&lng=en&tlng=en |