Moderation of Personal Relations on Sustainable Competitive Advantages, Customer Relationship Management, and Marketing Performance: Study on small scale business of Leather Products Marketers in East Java
<p>The research approach is quantitative, explanatory. The research analytical unit is a trader of leather industrial products as a small business presentation totaling 65,086 population. The sample of research is the trader who at the same time become the business owner of 398 respondents. Th...
Main Authors: | Feliks Anggia, Ubud Salim, Sunaryo Sunaryo, Solimun Solimun |
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Format: | Article |
Language: | English |
Published: |
EconJournals
2017-10-01
|
Series: | International Review of Management and Marketing |
Online Access: | https://www.econjournals.com/index.php/irmm/article/view/5135 |
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