MANAGING IT SERVICES AS A SOURCE OF INNOVATION IN SMALL AND MEDIUM-SIZED ENTERPRISES OF THE ICT SECTOR IN POLAND

Efficient IT service management is a current area of concern and the focus of on-going improvement for both business and science. The high dynamics of the software market, globalisation and delivery of high quality IT services are challenges that small and medium-sized enterprises must face. The dri...

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Bibliographic Details
Main Author: Magdalena Ciesielska
Format: Article
Language:English
Published: University of Gdansk 2017-12-01
Series:Contemporary Economy
Subjects:
Online Access:http://www.wspolczesnagospodarka.pl/?p=1756