Analisis Loyalitas Berbasis Kepuasan Pelanggan Toko UKM Om Jeans Klaten
This research aims to know : product quality, service quality, the location, with satisfaction as intervening variabel toward customer loyalty. The results was bassed by the first hypothesis was accepted, so the second hypothesis was accepted, the third hypothesis was accepted, the fourth hypothesi...
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| Format: | Article |
| Language: | Indonesian |
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Universitas Sarjanawiyata Tamansiswa Yogyakarta
2018-06-01
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| Series: | Upajiwa Dewantara: Jurnal Ekonomi, Bisnis dan Manajemen Daulat Rakyat |
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| Online Access: | https://jurnal.ustjogja.ac.id/index.php/upajiwa/article/view/3069 |