How Whatsapp Changes the Way Business Work?

<p>Using a focus group and a pre-test, this study validates a scale for measuring the motivations, uses and gratifications for WhatsApp, which comprises of dimensions: communication, privacy, credibility, and miscellaneous activities. Workplace WhatsApp usage motivations consists of two dimens...

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Bibliographic Details
Main Authors: Remziye Terkan, Serra Inci Celebi
Format: Article
Language:English
Published: EconJournals 2020-10-01
Series:International Review of Management and Marketing
Online Access:https://econjournals.com/index.php/irmm/article/view/10769