Implementing relational marketing in a coffee selling company in Baja California

The aim of this investigation is to propose a relationship marketing process in a coffee selling company in Baja California as a case study. First, relationship marketing is conceptualized and its contribution to the creation of value in organizations is analyzed; moreover, empirical studies from va...

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Bibliographic Details
Main Author: Isaac Cruz Estrada
Format: Article
Language:Spanish
Published: El Colegio de Sonora 2018-01-01
Series:Región y Sociedad
Subjects:
Online Access:https://regionysociedad.colson.edu.mx:8086/index.php/rys/article/view/392/1168