The win back of lost consumers
Loss of consumers represents a growing problem for businesses. The high level of competition in the market, a large number of offered products and services, and information that are available at every step, allow consumers to easily make the decision to leave the company and go to the competition. T...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
University of Novi Sad - Faculty of Economics, Subotica
2016-01-01
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Series: | Anali Ekonomskog fakulteta u Subotici |
Subjects: | |
Online Access: | https://scindeks-clanci.ceon.rs/data/pdf/0350-2120/2016/0350-21201635061Z.pdf |