Quality management framework for evaluating academic libraries in Kenya
The purpose of this study was to identify the performance measurements used for the evaluation of quality in Kenyan university libraries, with the aim of determining the perceptions of university librarians towards performance measurement. The study established that the majority of the university li...
Main Authors: | Beatrice A Odera-Kwach, Patrick Ngulube |
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Format: | Article |
Language: | English |
Published: |
Stellenbosch University
2011-01-01
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Series: | South African Journal of Libraries and Information Science |
Subjects: | |
Online Access: | http://sajlis.journals.ac.za/pub/article/view/54 |
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