Quality management framework for evaluating academic libraries in Kenya

The purpose of this study was to identify the performance measurements used for the evaluation of quality in Kenyan university libraries, with the aim of determining the perceptions of university librarians towards performance measurement. The study established that the majority of the university li...

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Bibliographic Details
Main Authors: Beatrice A Odera-Kwach, Patrick Ngulube
Format: Article
Language:English
Published: Stellenbosch University 2011-01-01
Series:South African Journal of Libraries and Information Science
Subjects:
Online Access:http://sajlis.journals.ac.za/pub/article/view/54