Libraries Demonstrate Low Adherence to Virtual Reference Service Guidelines
A Review of: Shachaf, Pnina, and Sarah M. Horowitz. “Virtual Reference Service Evaluation: Adherence to RUSA Behavioral Guidelines and IFLA Digital Reference Guidelines.” Library & Information Science Research 30.2 (2008): 122-37. Objectives – This study evaluates the level to which virtu...
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Format: | Article |
Language: | English |
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University of Alberta
2009-06-01
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Series: | Evidence Based Library and Information Practice |
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Online Access: | https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/4563 |