Libraries Demonstrate Low Adherence to Virtual Reference Service Guidelines

A Review of: Shachaf, Pnina, and Sarah M. Horowitz. “Virtual Reference Service Evaluation: Adherence to RUSA Behavioral Guidelines and IFLA Digital Reference Guidelines.” Library & Information Science Research 30.2 (2008): 122-37. Objectives – This study evaluates the level to which virtu...

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Bibliographic Details
Main Author: Elise Cogo
Format: Article
Language:English
Published: University of Alberta 2009-06-01
Series:Evidence Based Library and Information Practice
Subjects:
Online Access:https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/4563